PTV Axylog | How can I send a message to a driver from the Axylog portal?

In order to send messages to a driver, navigate to the “Chat” page, or click the chat symbol on the top bar of the portal. In both cases, you will then be able to interact with your desired contact by searching for them using the search bar.

If you wish to send a message regarding a specific delivery, you may do so by first navigating to the delivery window of the delivery assigned to the driver. This can be accessed via the “Delivery Tracker” page by selecting the “Deliveries view.” Once you locate the desired delivery, click on the three vertical dots on the left and then select “View details.” The window that appears is the delivery window.
A more efficient method is to use the search bar located at the top right of the portal. Enter the trip number, and by selecting the appropriate option from the results, you will be directed to the delivery window.
Within this window, click on the chat tab to either initiate a new delivery conversation or access the list of existing delivery conversations.