Question
How do I change my email address?
Answer
Currently, it is not possible to directly change your email address through the user interface.
To proceed, follow these steps:
Create a new PTV account using your new email address:
Sign UP-
Contact your PTV account manager.
In your message, include:Your current (old) email address
Your new email address (the newly created account)
-
A note specifying whether you want:
All subscriptions transferred to the new account, or
Only specific subscriptions that you need to transfer(please list them)
PTV Support will handle the transfer of licenses or subscriptions accordingly.