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PTV Developer: How do I change my email address?

Updated

Question

How do I change my email address?

 

Answer

Currently, it is not possible to directly change your email address through the user interface.
To proceed, follow these steps:

  1. Create a new PTV account using your new email address:
     Sign UP

  2. Contact your PTV account manager.
    In your message, include:

    • Your current (old) email address

    • Your new email address (the newly created account)

    • A note specifying whether you want:

      • All subscriptions transferred to the new account, or

      • Only specific subscriptions that you need to transfer(please list them)

PTV Support will handle the transfer of licenses or subscriptions accordingly.