Questions & Answers
- Does PTV Mira replace existing PTV Developer APIs or partner integrations?
- How can PTV Mira be integrated into your solution or platform?
- Is PTV Mira secure and enterprise-ready?
- How does PTV Mira fit into existing PTV Logistics products and systems?
- How transparent are PTV Mira recommendations?
- Can PTV Mira work with both daily operations and long-term planning?
PTV Mira
How can Logi Assistant help you?
Questions & Answers
- New Toll in the Netherlands and Belgium Starting July 1, 2026
- PTV Map and Guide next generation: Use of own vehicle profiles in dynamic routing
- PTV Map and Guide: Can I use the new version and the current version in parallel?
- PTV Map and Guide: Difference between Standard Routecalculation and Dynamic Routecalculation in Map&Guide - The next Generation
- Delayed availability of toll tariffs
- PTV Map&Guide intranet - Services no longer start
Troubleshooting
Templates
Troubleshooting
- PTV xServer 2: HERE weight/height restrictions not ignored on categorized TE network when using preferredRouteTypes
- PTV xServer 2: HTTP 503 QueueOverFlowFault on XMap tile requests during map zoom interactions
- PTV xServer 2: planTours – Tour starts later than driver's earliest time, or waits at first stop instead of visiting nearby open stops
- PTV xServer 2: DirectDistance mode: behavior and limitations
- PTV xServer 2: PTV_TruckAttributes feature layer: role and requirement for ADR routing
- PTV xServer 2: Dynamic vehicle state changes not supported in ExistingDistanceMatrix planTours
Troubleshooting
- PTV Route Optimiser ST - Exported route not appearing in Axylog portal
- PTV Route Optimiser ST - Login not possible
- PTV Route Optimiser ST General Troubleshooting
- PTV Route Optimiser ST Troubleshooting | Reporting is not working
- PTV Route Optimiser ST Troubleshooting | Telematics is not working
- PTV Route Optimiser ST Troubleshooting | Tours are not exported
Troubleshooting
Questions & Answers
Troubleshooting
Questions & Answers
- PTV xServer 2: FeatureLayer_TrafficPatterns vs SpeedPatterns (and TruckTrafficPatterns / TruckSpeedPatterns) – What is the difference?
- PTV xServer1: How to migrate callerContext parameters from xServer 1 to PTV Developer APIs?
- PTV xServer1: How to enable and extract request logs in PTV xServer 1 ?
- PTV xServer 2: How to renew or request a new PTV xServer 2 license ?
- PTV xServer: How can I log requests and responses PTV xServer?
- PTV Developer: Migrating from xServer to PTV Developer
Questions & Answers
- PTV Route Optimiser ST - what3words
- What to do if your PTV Route Optimizer license is about to expire
- PTV Route Optimiser ST - How to get information about system requirements
- PTV Route Optimiser ST - How to adapt table grid configuration
- PTV Route Optimiser ST - How to export order or trip data?
- PTV Route Optimiser ST - How to check if an order is already planned into a trip
Questions & Answers
Questions & Answers
- PTV Developer: How to use the CO2 emission class for toll calculation in the Routing API
- PTV Developer: How to use the Free subscription in PTV Developer and understand its limits?
- PTV Developer: How to manage API keys and understand billing in PTV Developer?
- PTV Developer: How to set up separate environments for development, testing, and production in PTV Developer?
- PTV Developer: How to understand Service Plans and account structure in PTV Developer?
- PTV Developer: What replaces XMap (xServer) in PTV Developer?
Questions & Answers
- How to use Dutch toll (Netherlands) in PTV products?
- How do I raise and find tickets in the new helpdesk portal?
- How to manage ticket visibility for your organisation
- How to handle data errors in different PTV products?
- How can I search for articles related to my PTV product?
- How to change the email address of my profile?