https://support.ptvlogistics.com/hc/en-001 2026-05-29T12:29:47Z https://support.ptvlogistics.com/hc/en-001/articles/20265229992604-How-to-change-the-email-address-of-my-profile 2025-08-21T12:32:43Z https://support.ptvlogistics.com/hc/en-001/articles/20450309592220-PTV-Developer-How-to-Run-Performance-Tests-on-PTV-Developer-APIs 2025-07-22T14:10:16Z https://support.ptvlogistics.com/hc/en-001/articles/20517073534492-PTV-Route-Optimiser-How-to-delete-vehicles 2026-03-26T08:36:12Z https://support.ptvlogistics.com/hc/en-001/articles/20645952734620-Where-can-I-find-the-program-version-and-the-patch-version-in-PTV-Route-Optimiser 2025-07-11T06:57:08Z https://support.ptvlogistics.com/hc/en-001/articles/20668139837596-PTV-Developer-Can-I-send-requests-to-the-PTV-Developer-API-in-XML-format 2026-03-31T10:59:23Z https://support.ptvlogistics.com/hc/en-001/articles/20668603632924-PTV-xServer-What-is-the-CompactnessLevel-in-PTV-xCluster-and-how-does-it-affect-cluster-generation 2025-07-22T14:13:16Z https://support.ptvlogistics.com/hc/en-001/articles/20668705141148-PTV-Developer-Delayed-Availability-of-Toll-Tariffs-in-PTV-Developer-APIs 2025-07-22T14:10:36Z https://support.ptvlogistics.com/hc/en-001/articles/20917689941404-PTV-Route-Optimier-Why-was-my-passive-or-not-selected-trip-changed 2025-07-11T06:56:20Z https://support.ptvlogistics.com/hc/en-001/articles/20917816539932-PTV-Route-Optimiser-Why-is-no-groupage-order-created-although-a-common-opening-hours-time-interval-of-all-partial-order-exist 2025-07-11T06:55:03Z https://support.ptvlogistics.com/hc/en-001/articles/20917958627740-PTV-Route-Optimiser-Why-is-an-order-which-is-plannable-status-plannable-shown-greyed-out-read-only-in-the-trip-planning 2025-07-11T06:54:29Z https://support.ptvlogistics.com/hc/en-001/articles/20918093329180-PTV-Route-Optimiser-Why-is-it-not-possible-to-delete-a-depot 2025-07-11T06:53:54Z https://support.ptvlogistics.com/hc/en-001/articles/20918137124764-PTV-Route-Optimiser-What-is-the-reason-the-service-times-are-not-calculated 2025-07-11T06:52:54Z https://support.ptvlogistics.com/hc/en-001/articles/20960763472796-PTV-Developer-Bulk-Geocoding-with-PTV-Developer-FAQ 2025-07-22T14:12:58Z https://support.ptvlogistics.com/hc/en-001/articles/20961381142812-PTV-Developer-How-can-I-find-documentation-resources-and-support-on-the-PTV-Developer-page 2025-10-08T09:20:53Z https://support.ptvlogistics.com/hc/en-001/articles/20961823539612-PTV-Route-Optimiser-Where-can-I-find-examples-and-standard-interface-description-dsc-files-for-import-export 2025-07-11T06:51:32Z https://support.ptvlogistics.com/hc/en-001/articles/20961915292956-PTV-Route-Optimiser-Why-have-my-routing-results-changed 2025-07-11T06:48:41Z https://support.ptvlogistics.com/hc/en-001/articles/21021473969948-PTV-Route-Optimiser-Why-is-no-service-time-calculated-at-the-last-stop-of-the-tour-although-the-corresponding-service-time-class-is-available 2025-07-11T06:43:01Z https://support.ptvlogistics.com/hc/en-001/articles/21022056025628-PTV-Route-Optimiser-Why-is-my-order-not-visible-in-route-planning 2025-07-11T06:36:40Z https://support.ptvlogistics.com/hc/en-001/articles/21025952027292-PTV-Route-Optimiser-Can-calculated-fields-in-an-Excel-file-be-used-during-the-data-import-process 2025-07-11T06:41:46Z https://support.ptvlogistics.com/hc/en-001/articles/21026036255132-How-does-PTV-Route-Optimiser-handle-deleted-trips 2025-07-11T06:41:03Z https://support.ptvlogistics.com/hc/en-001/articles/21026188770332-PTV-Route-Optimiser-How-do-I-enable-sorting-by-more-than-one-column-in-the-grid 2025-07-15T11:02:37Z https://support.ptvlogistics.com/hc/en-001/articles/21026261767580-PTV-Route-Optimiser-How-can-I-prevent-automatic-planning-functions-from-adding-orders-to-a-trip 2025-07-15T11:03:11Z https://support.ptvlogistics.com/hc/en-001/articles/21026938808732-PTV-Route-Optimiser-How-can-I-import-continuous-opening-hours-day-spanning-for-orders-and-or-sites-with-excel-import 2025-07-11T06:37:36Z https://support.ptvlogistics.com/hc/en-001/articles/21027001452316-PTV-Route-Optimiser-Distance-matrix-the-search-graph-could-not-be-calculated-completely 2025-07-11T06:36:03Z https://support.ptvlogistics.com/hc/en-001/articles/21032240203676-PTV-Developer-What-are-the-latest-toll-updates-available-on-PTV-Developer 2025-07-22T14:12:07Z https://support.ptvlogistics.com/hc/en-001/articles/21088917264540-How-can-I-search-for-articles-related-to-my-PTV-product 2025-08-21T12:30:43Z https://support.ptvlogistics.com/hc/en-001/articles/21185549013788-PTV-Developer-How-is-the-HGV-Levy-UK-Heavy-Goods-Vehicle-Tax-calculated-using-PTV-Developer-APIs 2025-07-22T14:13:07Z https://support.ptvlogistics.com/hc/en-001/articles/21186576433692-PTV-xServer-Does-my-system-meet-the-requirements-to-install-xServer-1 2025-08-26T08:20:38Z https://support.ptvlogistics.com/hc/en-001/articles/21272068310172-PTV-Developer-How-to-establish-trusted-connections-with-SSL-certificates 2025-07-21T14:00:32Z https://support.ptvlogistics.com/hc/en-001/articles/21314325922716-PTV-xServer-How-can-I-install-and-start-working-with-xServer-1-on-my-server 2025-07-24T13:34:44Z https://support.ptvlogistics.com/hc/en-001/articles/21327891529884-PTV-xServer-What-to-have-in-mind-when-updating-to-xServer-2 2026-05-20T13:22:29Z https://support.ptvlogistics.com/hc/en-001/articles/21328096943900-PTV-xServer-Necessary-steps-for-upgrading-an-on-premises-installation 2025-08-26T08:58:41Z https://support.ptvlogistics.com/hc/en-001/articles/21332965951772-Billing-How-to-change-the-payment-method-of-my-MyPTV-product-subscription 2026-05-05T07:42:03Z https://support.ptvlogistics.com/hc/en-001/articles/21334498088092-PTV-xServer-How-to-setup-the-detail-level-of-your-PTV-xServer-logging 2025-08-26T08:46:06Z https://support.ptvlogistics.com/hc/en-001/articles/21334607428636-PTV-Developer-Migrating-from-xServer-to-PTV-Developer 2025-08-26T09:22:24Z https://support.ptvlogistics.com/hc/en-001/articles/21334708327452-PTV-xServer-Unrealistic-traveltimes-in-route-calculation 2026-03-31T10:58:46Z https://support.ptvlogistics.com/hc/en-001/articles/21334862894876-PTV-Developer-How-do-I-change-my-email-address 2025-08-26T08:28:36Z https://support.ptvlogistics.com/hc/en-001/articles/21334943912092-PTV-xServer-How-can-I-log-requests-and-responses-PTV-xServer 2025-08-26T08:52:21Z https://support.ptvlogistics.com/hc/en-001/articles/21335168770460-PTV-xServer-Content-Update-Service-connection-issues-How-to-Resolve-Timeout-Errors-When-Connecting-to-LDS-in-Content 2025-08-26T09:19:11Z https://support.ptvlogistics.com/hc/en-001/articles/21335402912284-PTV-xServer-Content-Update-Service-CUS-Port-1099-already-in-use 2025-08-26T08:31:10Z https://support.ptvlogistics.com/hc/en-001/articles/21335765863068-PTV-Developer-Clustering-features-with-maplibre-in-PTV-maps 2025-08-26T08:50:15Z https://support.ptvlogistics.com/hc/en-001/articles/21336023092508-PTV-Developer-Automatic-API-Key-Generation-for-New-Users 2025-08-26T09:07:45Z https://support.ptvlogistics.com/hc/en-001/articles/21336064131228-PTV-Developer-How-are-alternative-routes-calculated-when-using-more-than-two-waypoints 2025-08-26T09:13:29Z https://support.ptvlogistics.com/hc/en-001/articles/21354605557148-How-to-handle-data-errors-in-different-PTV-products 2025-07-25T13:27:23Z https://support.ptvlogistics.com/hc/en-001/articles/21354677083420-PTV-Developer-Are-there-any-rate-limits-to-the-calculation 2025-08-21T12:48:22Z https://support.ptvlogistics.com/hc/en-001/articles/21354792016156-PTV-Developer-How-to-get-a-subscription 2025-07-25T13:36:33Z https://support.ptvlogistics.com/hc/en-001/articles/21663428276380-I-have-an-issue-with-PTV-Developer-How-can-I-get-fast-support-and-what-info-is-required 2025-08-11T03:53:34Z https://support.ptvlogistics.com/hc/en-001/articles/21697467338268-PTV-Route-Optimiser-ST-How-to-deal-with-Trips-are-read-only 2025-08-13T10:14:06Z https://support.ptvlogistics.com/hc/en-001/articles/21714241682460-PTV-Route-Optimiser-How-can-I-sort-in-the-grid-over-more-than-one-column 2025-08-13T10:26:02Z https://support.ptvlogistics.com/hc/en-001/articles/21714758027420-PTV-Route-Optimiser-Detect-orders-that-are-already-allocated-to-a-tour 2025-08-13T11:05:06Z https://support.ptvlogistics.com/hc/en-001/articles/21715003274908-How-to-change-planning-parameters-permanent-temporary-in-PTV-Route-Optimiser 2026-03-26T07:31:54Z https://support.ptvlogistics.com/hc/en-001/articles/21715146312860-PTV-Route-Optimser-Can-I-specify-a-driving-time-factor-for-a-single-trip 2025-08-13T11:14:05Z https://support.ptvlogistics.com/hc/en-001/articles/22816349888796-Documentation-DEV 2025-11-11T14:43:26Z https://support.ptvlogistics.com/hc/en-001/articles/22838710742556-Documentation-ROST 2025-11-11T14:43:05Z https://support.ptvlogistics.com/hc/en-001/articles/22838809418652-Documentation-XS 2025-11-11T14:42:33Z https://support.ptvlogistics.com/hc/en-001/articles/22838815012764-Documentation-NAV 2025-11-11T14:44:35Z https://support.ptvlogistics.com/hc/en-001/articles/22838836104092-Documentation-AX 2025-11-11T14:43:38Z https://support.ptvlogistics.com/hc/en-001/articles/22840093612956-The-email-addresses-in-the-CC-field-of-a-ticket-do-not-get-a-notification 2025-10-09T06:31:51Z https://support.ptvlogistics.com/hc/en-001/articles/25074212792988-PTV-xServer2-How-to-renew-or-request-a-new-PTV-xServer-2-license 2026-03-24T13:30:18Z https://support.ptvlogistics.com/hc/en-001/articles/25075074957084-PTV-xServer1-How-to-enable-and-extract-request-logs-in-PTV-xServer-1 2026-02-13T14:08:50Z https://support.ptvlogistics.com/hc/en-001/articles/25075096571292-PTV-xServer1-How-to-enable-and-extract-request-logs-in-PTV-xServer-1 2026-02-13T14:08:50Z https://support.ptvlogistics.com/hc/en-001/articles/25406262062748-How-do-I-raise-and-find-tickets-in-the-new-helpdesk-portal 2026-02-10T13:26:01Z https://support.ptvlogistics.com/hc/en-001/articles/25495412681372-PTV-Map-and-Guide-Where-can-I-make-changes-to-my-subscription 2026-05-05T08:04:16Z https://support.ptvlogistics.com/hc/en-001/articles/26028731094300-PTV-Route-Optimiser-Troubleshooting-Checkliste 2026-04-27T06:44:04Z https://support.ptvlogistics.com/hc/en-001/articles/26143093892892-Do-I-have-access-to-past-conversations-I-had-with-the-PTV-AI-Assistant 2026-04-07T13:27:16Z https://support.ptvlogistics.com/hc/en-001/articles/26197159950236-Getting-Started-with-the-PTV-AI-Assistant 2026-04-07T13:27:39Z https://support.ptvlogistics.com/hc/en-001/articles/26297317417756-PTV-Route-Optimiser-xServer2-Error-in-error-log-Wrong-PartnerAuthentication 2026-03-27T13:49:24Z https://support.ptvlogistics.com/hc/en-001/articles/26371575246492-PTV-Route-Optimiser-What-Information-Do-the-Tour-Status-Fields-Provide 2026-03-26T08:01:32Z https://support.ptvlogistics.com/hc/en-001/articles/26372357339036-PTV-Map-Guide-intranet-Services-no-longer-start 2026-03-26T08:33:13Z https://support.ptvlogistics.com/hc/en-001/articles/26373102472604-PTV-Route-Optimiser-How-can-you-assist-us-to-give-you-fast-and-excellent-support 2026-04-23T06:19:14Z https://support.ptvlogistics.com/hc/en-001/articles/26404210759196-PTV-Route-Optimiser-ST-General-Troubleshooting 2026-03-27T13:49:24Z https://support.ptvlogistics.com/hc/en-001/articles/26404325935388-PTV-Route-Optimiser-ST-Troubleshooting-Orders-are-not-imported 2026-04-07T13:25:07Z https://support.ptvlogistics.com/hc/en-001/articles/26404453672220-PTV-Route-Optimiser-ST-Troubleshooting-Tours-cannot-be-planned 2026-04-07T13:24:09Z https://support.ptvlogistics.com/hc/en-001/articles/26404506620444-PTV-Route-Optimiser-ST-Troubleshooting-Tours-are-not-exported 2026-04-07T13:23:46Z https://support.ptvlogistics.com/hc/en-001/articles/26404535715228-PTV-Route-Optimiser-ST-Troubleshooting-Telematics-is-not-working 2026-04-07T13:23:14Z https://support.ptvlogistics.com/hc/en-001/articles/26404687886748-PTV-Route-Optimiser-ST-Troubleshooting-Reporting-is-not-working 2026-04-07T13:22:18Z https://support.ptvlogistics.com/hc/en-001/articles/26529615862172-Trips-Appearing-as-Split-After-Service-Upgrade-PTV-ROST-PTV-Axylog 2026-04-07T13:19:20Z https://support.ptvlogistics.com/hc/en-001/articles/26650199102364-Does-PTV-Mira-replace-planners-analysts-or-decision-makers 2026-04-08T12:17:33Z https://support.ptvlogistics.com/hc/en-001/articles/26650241497372-What-you-gain-by-working-with-PTV-Mira 2026-04-08T12:19:27Z https://support.ptvlogistics.com/hc/en-001/articles/26650306847644-Is-PTV-Mira-just-another-dashboard-or-chatbot 2026-04-08T12:21:26Z https://support.ptvlogistics.com/hc/en-001/articles/26650334061596-How-does-PTV-Mira-generate-her-answers 2026-04-08T12:22:53Z https://support.ptvlogistics.com/hc/en-001/articles/26650377219356-How-transparent-are-PTV-Mira-recommendations 2026-04-08T12:25:07Z https://support.ptvlogistics.com/hc/en-001/articles/26650383926556-Can-PTV-Mira-work-with-both-daily-operations-and-long-term-planning 2026-04-08T12:24:03Z https://support.ptvlogistics.com/hc/en-001/articles/26650413638300-How-does-PTV-Mira-fit-into-existing-PTV-Logistics-products-and-systems 2026-04-08T12:26:17Z https://support.ptvlogistics.com/hc/en-001/articles/26650453547420-Is-PTV-Mira-secure-and-enterprise-ready 2026-04-08T12:27:37Z https://support.ptvlogistics.com/hc/en-001/articles/26650492531740-How-can-PTV-Mira-be-integrated-into-your-solution-or-platform 2026-04-08T12:28:46Z https://support.ptvlogistics.com/hc/en-001/articles/26650566053916-Does-PTV-Mira-replace-existing-PTV-Developer-APIs-or-partner-integrations 2026-04-08T12:30:15Z https://support.ptvlogistics.com/hc/en-001/articles/26650636816156-Who-is-PTV-Mira 2026-04-08T12:34:06Z https://support.ptvlogistics.com/hc/en-001/articles/26702854919964-PTV-Route-Optimiser-ST-improve-map-performance 2026-04-10T12:20:04Z https://support.ptvlogistics.com/hc/en-001/articles/26861204875804-PTV-Route-Optimiser-ST-Login-not-possible 2026-05-28T14:32:55Z https://support.ptvlogistics.com/hc/en-001/articles/26964735489436-PTV-xServer1-How-to-migrate-callerContext-parameters-from-xServer-1-to-PTV-Developer-APIs 2026-05-04T14:17:21Z https://support.ptvlogistics.com/hc/en-001/articles/26965228222236-PTV-Developer-GET-vs-POST-in-PTV-Developer-APIs-How-to-handle-large-routing-and-geocoding-requests 2026-04-22T12:11:26Z https://support.ptvlogistics.com/hc/en-001/articles/26966270210076-PTV-Developer-What-replaces-XMap-xServer-in-PTV-Developer 2026-04-22T12:45:05Z https://support.ptvlogistics.com/hc/en-001/articles/26984048901788-PTV-Route-Optimiser-ST-How-to-access-online-help-documentation 2026-05-06T14:33:51Z https://support.ptvlogistics.com/hc/en-001/articles/26995293550364-PTV-Route-Optimiser-ST-How-to-check-whether-an-order-was-imported 2026-05-04T14:03:30Z https://support.ptvlogistics.com/hc/en-001/articles/27067982053276-Routing-inconsistency-in-FAST-mode-A-B-vs-B-A-distance-difference 2026-04-27T12:06:39Z https://support.ptvlogistics.com/hc/en-001/articles/27092872641052-Getting-Started-with-PTV-Mira 2026-04-30T13:50:34Z https://support.ptvlogistics.com/hc/en-001/articles/27239410818844-Delayed-availability-of-toll-tariffs 2026-05-05T08:40:58Z https://support.ptvlogistics.com/hc/en-001/articles/27239524721308-Difference-between-Standard-Routecalculation-and-Dynamic-Routecalculation-in-Map-Guide-The-next-Generation 2026-05-05T08:44:25Z https://support.ptvlogistics.com/hc/en-001/articles/27239847257244-Can-I-use-the-new-version-and-the-current-version-in-parallel 2026-05-05T08:55:28Z https://support.ptvlogistics.com/hc/en-001/articles/27239962496796-How-can-I-troubleshoot-and-resolve-issues-with-user-visibility-and-license-assignment-in-PTV-Map-Guide-Next-Generation 2026-05-05T08:59:53Z https://support.ptvlogistics.com/hc/en-001/articles/27240243588380-Use-of-own-vehicle-profiles-in-dynamic-routing 2026-05-05T09:05:29Z https://support.ptvlogistics.com/hc/en-001/articles/27248684828572-PTV-xServer-2-RouteNotFoundFault-when-using-truck-profiles-with-PTV-TruckAttributes-enabled 2026-05-05T13:45:40Z https://support.ptvlogistics.com/hc/en-001/articles/27250182194844-PTV-Route-Optimiser-ST-How-to-check-if-an-order-is-already-planned-into-a-trip 2026-05-05T14:34:32Z https://support.ptvlogistics.com/hc/en-001/articles/27275045582236-PTV-xServer-2-Large-distance-differences-between-GPS-mileage-and-xRoute-route-reconstruction-for-toll-calculation 2026-05-06T13:20:59Z https://support.ptvlogistics.com/hc/en-001/articles/27277117337372-PTV-Route-Optimiser-ST-How-to-export-order-or-trip-data 2026-05-06T14:32:47Z https://support.ptvlogistics.com/hc/en-001/sections/20261820497692-PTV-Axylog 2026-04-07T13:19:20Z https://support.ptvlogistics.com/hc/en-001/sections/20261836132764-PTV-Developer 2026-04-27T12:06:39Z https://support.ptvlogistics.com/hc/en-001/sections/20261876805660-PTV-Route-Optimiser-ST 2026-05-28T14:32:55Z https://support.ptvlogistics.com/hc/en-001/sections/20261887641756-PTV-xServer 2026-05-06T13:20:59Z https://support.ptvlogistics.com/hc/en-001/sections/20263622163100-Questions-Answers 2026-02-10T13:26:01Z https://support.ptvlogistics.com/hc/en-001/sections/20263786289564-Questions-Answers 2026-04-22T12:45:05Z https://support.ptvlogistics.com/hc/en-001/sections/20263835302812-Questions-Answers 2026-05-05T08:04:16Z https://support.ptvlogistics.com/hc/en-001/sections/20263858983580-Questions-Answers 2026-05-21T12:30:35Z https://support.ptvlogistics.com/hc/en-001/sections/20263869260060-Questions-Answers 2026-05-04T14:17:21Z https://support.ptvlogistics.com/hc/en-001/sections/20265956672156-Troubleshooting 2025-10-09T06:31:51Z https://support.ptvlogistics.com/hc/en-001/sections/20266069869852-PTV-Navigator 2026-04-07T13:39:17Z https://support.ptvlogistics.com/hc/en-001/sections/20266097119132-Troubleshooting 2026-04-07T13:19:20Z https://support.ptvlogistics.com/hc/en-001/sections/20268955781148-Troubleshooting 2026-04-27T12:06:39Z https://support.ptvlogistics.com/hc/en-001/sections/20268985907100-Troubleshooting 2026-05-06T13:20:59Z https://support.ptvlogistics.com/hc/en-001/sections/20269001383836-Troubleshooting 2026-05-28T14:32:55Z https://support.ptvlogistics.com/hc/en-001/sections/21329597900060-Templates 2026-05-05T07:49:12Z https://support.ptvlogistics.com/hc/en-001/sections/23529912107164-PTV-Map-Guide-TLNplanner 2026-05-05T09:05:29Z https://support.ptvlogistics.com/hc/en-001/sections/25503391636124-Troubleshooting 2026-05-05T08:59:53Z https://support.ptvlogistics.com/hc/en-001/sections/25503451709980-Questions-Answers 2026-05-05T09:05:29Z https://support.ptvlogistics.com/hc/en-001/sections/26149523639452-How-can-Logi-Assistant-help-you 2026-04-07T13:27:39Z https://support.ptvlogistics.com/hc/en-001/sections/26649996609436-PTV-Mira 2026-04-30T13:50:34Z https://support.ptvlogistics.com/hc/en-001/sections/26650002777500-Questions-Answers 2026-04-08T12:30:16Z https://support.ptvlogistics.com/hc/en-001/categories/20261661869980-Products 2026-05-28T14:32:55Z https://support.ptvlogistics.com/hc/en-001/categories/20261764908700-General 2026-03-10T13:20:08Z https://support.ptvlogistics.com/hc/en-001/categories/20261787577756-Billing 2026-05-05T08:04:16Z https://support.ptvlogistics.com/hc/en-001/categories/26024396998812-PTV-AI-Assistant 2026-04-07T13:27:39Z